HAIGuard™ can accommodate your needs with work being performed during regular business hours or a time more convenient to you. Our staff generally works in teams dependent on the size of the job, which may require multiple sets of equipment.
HAIGuard™ equipment only uses high-temperature and high-pressure water to clean your exterior surfaces. Our self-contained cleaning system is delivered onsite and only needs access to a water supply for the occasional refill. There are no applied chemicals or byproducts used in the process other than hot water for general cleaning purposes. This avoids any environmental concerns and ensures safety in every aspect. Various methods and tools are used to remove different stains such as gum or other spotting. For larger areas, we use enclosed rotary applicators to provide uniform results and speed up the process. Our rolling system is powered by a self-enclosed generator, which makes some amount of noise typical of any system of this type. We will schedule services during lower traffic and convenient times to expedite the services as quickly as possible. Our service team requires a place to park our equipment and truck as we work.
Our uniformed staff will comply with all customer requirements for identification, training, and security measures. Our staff is assigned to an account on a regular basis thereby learning the layout of the locations and specific needs of that customer. Upon arriving at the facility, we will check in at a designated location and sign into a logbook after notifying the staff of our intended work schedule before starting. Prior to leaving, our completed work will be documented and submitted for signature.
Our service technicians are managed by Service Managers who will spot-check the work being performed at your site on a regular basis. These managers will also be your primary point of contact for requests and information, as you require it including reports. They are reachable at all times for emergency requests as needed. Even your windows are included in our service. In areas with adjacent windows that may receive some indirect water spray, we will provide a quick wash and squeegee of the window area up to 8 feet high. This service is complementary.